how much does physiotherapy cost

Every appointment is delivered by an experienced physiotherapist who’ll explain what’s going on, what’s causing your pain, and exactly what you need to recover. No jargon. No hidden fees. Just honest, effective care.

Why Patients Choose Straight Back Physio

• HCPC‑registered physiotherapists
• Advanced training in musculoskeletal rehab
• Clear explanations and personalised treatment
• Friendly, supportive environment
• Consistently 5‑star patient feedback

Initial Assessment - For any new injury this is your essential first step.

What's included:

• We will ask for a full medical history + conduct a physical assessment of the injured area.
• Your diagnosis will be explained to you in plain English, no medical jargon.
• Then you will receive a personalised treatment plan, because every person and injury are different and therefore your treatment time and intensity will be different.
• Advice on expected recovery time.
• You can expect treatment in this first session so that you start your recovery as soon as possible.

Treatment Through Insurance

Straight Back Physio works closely with many insurance companies, however we need you to confirm a few key details prior to treatment - your insurance provider, policy number, and authorisation code. Most insurer providers require pre‑approval for physiotherapy, and treatment cannot be claimed without it.

Save Money with Treatment Packs

Our great value “Buy 5, Get 1 Free” packs provide an affordable treatment option while staying consistent with your expected recovery plan. These  pre-paid packs not only save you money, they are also useful for anyone juggling their time around a busy diary as these give you the flexibility to book a date and time that fits your schedule (subject to availability).

Payment

Appointments are booked in advance, no refunds are given under any circumstances, although sessions can be rescheduled - see note below. We accept all major credit and debits cards at our clinic. 

Reschedule / Cancellation

We understand that plans can change, and you’re always welcome to reschedule  your appointment at no charge, providing you give us a minimum 24 hrs notice. If you want to reschedule with less than 24 hrs notice, OR  you wish to cancel your appointment, we reserve the right to charge the full session fee, as this time has been set aside especially for you, and it helps us keep our service running smoothly for everyone.

Insurance

Straight Back Physio works closely with many insurance companies, which means we can often settle your treatment costs directly with your insurer. We’re happy to handle the billing on your behalf, but it’s important to make sure your policy covers the sessions you book and that you stay in touch with your insurer to keep your authorisation up to date.

We’ll process and submit claims for you, but if an insurer delays or declines payment for any part of your treatment, the balance will be passed on to you for settlement. Thank you for your understanding.